Policies & Procedures

Consumer Care

Corporate Compliance

Privileging/Credentialing/Supervision

Provider Network

Recipient Rights
Guardianship and Alternatives Policy

Recipient Rights – Abuse and Neglect Procedure

Recipient Rights – Appeals Procedure

Recipient Rights – Right to Access Entertainment Material, Information, and News Procedure

Recipient Rights – Change in Type of Treatment Procedure

Recipient Rights – Recipient Comprehensive Examination Procedure

Recipient Rights – Communication, Telephone, and Visiting Rights Procedure

Recipient Rights – Confidentiality and Disclosure of Information Procedure

Recipient Rights – Critical Incidents, Risk Events, and Sentinel Events Policy

Recipient Rights – Duty to Warn Procedure

Recipient Rights – Fingerprinting, Photographing, Audio Taping Procedure

Recipient Rights – Freedom of Movement Procedure

Recipient Rights – Informed Consent Procedure

Recipient Rights – Personal Property and Funds Procedure

Recipient Rights – Dignity, Respect, and Privacy Procedure

Recipient Rights – Psychotropic Medications

Recipient Rights – Recipient Rights Officer Qualification and Training Procedure

Recipient Rights – Residential Labor Procedure

Recipient Rights – Least Restrictive Treatment Procedure

Recipient Rights – Restraints Procedure

Recipient Rights – Seclusion Procedure

Recipient Rights – Services suited to Condition Procedure

Recipient Rights – Sterilization, Abortion, and Contraception Procedure

Recipient Rights – Recipient Rights System Procedure

Recipient Rights – Treatment by Spiritual Means Procedure

Recipient Rights – Records Retention & Disposal Procedure

Reporting of Consumer Deaths Procedure

Appeals and Grievances Procedure

Unusual Incident Reporting Procedure 

Service Delivery
Case Management Service_Supports Planning & Delivery Procedure

Periodic Review Procedure

Progress Note Documentation Procedure

Closing from HBH Services Procedure

Access to Services Referral and Eligibility Policy

Person Centered Planning (PCP) Policy

Crisis Plan Policy

Person Centered Planning (PCP) Procedure

Pre-Planning Requirements for Person Centered Planning Procedure

Service Delivery Policy

HBH Treatment Philosophy – Approved Methods Policy

Welcoming Policy

Services to Persons with Co-Occurring Disorders Policy

Recovery Oriented System of Care (ROSC) Policy

Trauma Informed System of Care (TISC) Policy

Service Philosophy Policy

Service Animals and Emotional Support Animals (ESA) Policy

Family Driven Youth Guided Services Policy

Tobacco Free-Smoke Free Workplace Policy

Building and_or Program Closure Policy

Michigan Department of Health and Human Services Medicaid Provider Manual